Payment Policy

Authorization and Data Security

For payment transparency, the payment provider can request authorization when an order is submitted. The customer must be entitled to use the chosen method and provide accurate information; an unsuccessful or unverifiable payment can delay or cancel the purchase. As part of secure payment handling, Shopify and the applicable processors handle card data through their security controls, and full card numbers should never be emailed.

About Credit/Debit Card

For a clear payment record, we support eligible credit and debit cards on the Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover networks. The secure checkout displays the methods available for the transaction, subject to issuer authorization.

Tax, Cancellation, and Credits

To clarify transaction terms, Taxes are collected as required by applicable law. Before shipment, cancellation can be requested. Under the store payment process, a refund that is approved goes back to the original payment method and usually appears within 5–10 business days after issuance, subject to the card provider’s timing.

Currency and Checkout

As a payment-processing standard, The checkout, displayed prices, order totals, and completed charges are denominated and processed in USD.

Merchant and Customer Care Information

To keep billing expectations clear, Store name: Sun Bum

For eligible transactions, Contact email: Support@SunBsu.shop

In relation to checkout and payment, Phone: 2403066860

Under this payment standard, Physical and return address: 245 Lebanon St, Morgantown, WV 26501, US

Within the checkout process, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York).