FAQ

For a clearer overview, the answers below provide a quick guide; the linked full policies supply the governing detail.

Which currency and cards are supported?

Under the applicable policy, checkout uses USD and supports eligible Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover cards, subject to issuer authorization.

How are taxes handled?

As a general rule, Taxes are collected as required by applicable law.

Is delivery available outside the U.S.?

For policy guidance, No. We deliver only within the United States, and free standard shipping is included for every accepted U.S. order.

What does this catalog focus on?

When more detail is useful, the live selection covers the products shown in the store's current live catalog; the product listing controls item-specific use, care, and safety details.

What is the expected delivery schedule?

For immediate reference, Order preparation takes 1–2 business days, followed by an estimated 4–6 business days in standard carrier transit.

Are any discretionary returns excluded?

For customer reference, Custom-made goods, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive products are excluded, without limiting remedies for quality problems.

May I stop an order before dispatch?

In this summary, a cancellation may be requested before shipment. Once shipped, the Refund Policy governs.

What return option is available after arrival?

To clarify the customer-care standard, eligible merchandise has a 30-day no-reason return and exchange period beginning on delivery.

Is the return label my expense?

For a concise answer, No. The merchant pays return shipping for no-reason requests and for damaged, defective, wrong, or incomplete shipments through a prepaid label.